About us

Nightline is a listening, emotional support, information and supplies service, run by students for students and open at night when few other services are available. The first Nightline was set up at the University of Essex by a Samaritans' director almost forty years ago to reduce student suicide. Nightline services now operate in over forty universities in the UK and beyond thanks to an incredible team of over 1,500 student volunteers. All offer a telephone helpline and many also offer drop-in, email listening and 1-1 online listening services. Some also offer supplies, which includes giving out free condoms, pregnancy tests and attack alarms.
 
University can be a time of many changes and challenges and being able to talk to a peer can and does make a difference. Students at a university with a Nightline can talk to us about anything they like. We won’t judge and we won’t tell them what to do, but no matter what it's about, we'll listen.  Nightline is confidential and anonymous; students don't have to tell us anything about themselves, not even their name. 
 
Callers come to us about anything and everything but common topics for students to discuss include essay and exam stress, loneliness, eating disorders, arguments with flatmates, depression, career path, rape, worries about a friend, bereavement, relationship breakdown, sexuality, abortion, alcohol and drug abuse, family problems, suicidal thoughts, housing concerns, self harm, debt... There is no problem too big or too small - if it's bothering a student, Nightline volunteers will be there to listen.  Our volunteers don't have the answers - they're trained to actively listen, to help students come to their own solution or resolution. Nightline will listen for as long as students want to talk.

Mission and vision

The Nightline association is the international umbrella charity for Nightlines. Our vision is for every student in higher and further education to have access to the support offered by Nightline services so that:
  • every student is able to talk about their feelings in a safe, non-judgmental environment
  • fewer students have their education compromised by emotional difficulties
  • fewer students die by suicide.
To achieve our vision, our mission is to raise the quality, profile and number of Nightline services so that every student is aware of and has access to confidential emotional peer support. 

Who we are

Chief Executive
Lisa Molson
  
Trustees 
Joe FernsDeputy Director, Samaritans
Michael EvansAssociate Director - Finance, nabCapital
Melanie LeeTalent Management, Accenture
Joel RoseDirector, OCD Action
Eleanor StringerResearch Analyst, New Philanthropy Capital
Matt HotsonGroup Strategy Director, Legal and General
Lubaina MirzaCurrent student and Students' Union Trustee
  
Line Managers 
General Secretary
John Wordsworth:
Regional CoordinatorBecki Wordsworth
regionalcoordinator@nightline.ac.uk
Volunteer ManagerEdwin Ambrose
volunteermanager@nightline.ac.uk
  
Executive Officers 
Training Lucy Brynning: studying Psychology, Bangor University 
Publicity   Rebecca Hunt:
Fundraising     Oliver Smith 
Set upRebecca Sulley: PhD Diabetes and Vascular Medicine, University of Exeter 
New Media ServicesAlex Dutton: MCompSci Computer Science, Oxford University 
CommunicationsThamala Desborough: BSc Mathematics and Philosophy, Nottingham University
InsomniacNick Chapman:                               
Public RelationsJanice Oliver Sousa: 
ITEwan Mclean: 
AGM and ConferenceNikki Ashfield: 
Non-portfolioHannah White
nonportfolio@nightline.ac.uk
  
Regional Representatives 
South WestJuliet Third:
southwest-rep@nightline.ac.uk
South EastVirginia Petrou:
southeast-rep@nightline.ac.uk
MidlandsAlex Turner:
midlands-rep@nightline.ac.uk
NorthAnonymous
north-rep@nightline.ac.uk
North EastIain Kelly
northeast-rep@nightline.ac.uk
North Westseeking candidate
ScotlandJanice Oliver Sousa
scotland-rep@nightline.ac.uk
Irelandseeking candidate
  
Nightline association honorary mental health professional
Mark Goulbourne: Student Mental Health Practitioner and Counsellor; fifteen years experience in the field of mental health
askmark@nightline.ac.uk
 
 

Nightline Values

Nightlines are autonomous and independent of each other but they all adhere to the following:

Nightline call-taking values

Confidential
We won't divulge anything in your call to anyone outside the service.
Anonymous
We won't make any attempt to find out who you are, you don't even have to give a name.
Non-judgmental
We have no political, religious, ethnic, cultural or moral bias. We accept and respect the views of any caller. We won't criticise or judge.
Non-directive
We won't steer you towards any particular course of action or get you to think about your situation in any particular way.
Non-advisory
Although we're also an information service, the only information we provide is factual and impartial from reliable sources. We won't give you advice ourselves but we can give you details of relevant professional advice sources.

Run by students for students at their university

If you call us the person you talk to will be a student at your university (or one of the universities served by your Nightline as some Nightlines cover two or more universities in a town).
 
Nightlines rely entirely on students devoting their time to be trained, do nightly duties, answer calls and train new volunteers in turn. Nightline volunteers work for Nightline in their own time, in addition to their studies. Some Nightlines have only a dozen volunteers whilst others have more than a hundred.  An elected student committee are normally responsible for management, administration, training, fundraising, publicity and volunteer recruitment. Some have a sabbatical coordinator or receive administrative help, support or guidance from their university or Student Union. London Nightline are the only service financially able to employ staff.
 
Nightline is a peer service and as such is unable to extend its services to non-students.
 
 

Training for volunteers

All volunteers undergo training before dealing with the emotional or practical issues that fellow students might want to talk about. This is usually led by experienced Nightline volunteers and is commonly supplemented by sessions with the university counseling service and external supporters such as Samaritans, Relate, AA, National Self Harm Network and Rape Crisis.
 
Training methods vary from Nightline to Nightline. Training aims to prepare volunteers to cope with the wide range of issues that may arise in the course of a call. Volunteers are taught active listening skills. They learn how to explore issues in a non-directive and empathetic way, how to reassure distressed callers and how to ask sensitively about both factual and emotional topics.  Volunteers are also trained to provide information when asked for it including the contact details of relevant professional organisations.
 
 

Facts and Figures

"Studies suggest that 20-25% of university students show raised levels of psychological distress, slightly higher than the figure reported in the general population."  The Association for University and College Counselling (AUCC), a Division of the British Association for Counselling & Psychotherapy (BACP). 
 
The World Health Organisation estimates that by 2020 mental illness will be one of the top five causes of death or disability in the young.
 
“On balance, the research literature suggests that students have increased mental health symptoms compared with age matched controls. Peer contacts appear protective against mental health problems.” The Royal College of Psychiatrists 
 
Information from “The mental health of students in higher education” by The Royal College of Psychiatrists: 
  • Students tend to confide in and seek help from peers, and yet students have been shown to be poor at recognising the presence and severity of psychological symptoms in others (Malla & Shaw, 1987; Broadbridge, 1996; Sell & Robson, 1998). Some students cite stigma as a reason not to access counselling services. Peer support training may be of value in this respect; and continuing education and anti-stigma campaigns are needed to improve perceptions of mental health issues (Royal College of Psychiatrists et al, 2001).
  • In a survey of ten British Universities, Webb et al (1996) found that 15% of students were drinking at a hazardous level. Among medical students, half exceeded World Health Organisation guidelines.
  • Webb’s questionaire survey (Webb et al, 1996) indicated that 17% of male and 25% of female students had scores on the HAD scale suggesting moderate to severe levels of anxiety.
  • The 2001 Leicester study found that 20% of undergraduates reported concerns about anxiety symptoms and 35% about feelings of sadness or depression. 7% reported that psychological symptoms had adversely affected their studies.
  • In a survey of Oxford students, Sell & Robson (1998) found that 10% of women reported a current eating disorder.
  • In a study of over 3000 students at ten universities (Webb et al, 1996), Hospital Anxiety and Depression (HAD) questionnaire scores identified 12% of male and 15% of female students with measureable levels of depression.
  • Doll (2000) found that 30% of UK Students experienced ‘emotional or psychological problems’ in the past term.
  • As many as 60% of first-year students report homesickness, and of all university students they are at the greatest risk of developing mental health problems (Adalf et al, 2001). This can be compounded by the lack of a confiding relationship, and a subjective feeling of loneliness, which has shown to be correlated with symptoms of anxiety, depression, alcohol and drug misuse, and suicidal ideation. (Curtona, 1982; Perlman and Peplau, 1984).
Information from Samaritans:
  • Only 1 in 5 of 16-24 year olds with suicidal thoughts would seek help from a GP.  Research shows that suicide risk is raised for virtually all mental health problems.
  • One in ten young people have self-harmed at some point.  The UK has one of the highest rates of self-harm in Europe. 
  • The largest group of males who attempt suicide are aged between 20 and 24. Suicide, second to accidents, is the largest cause of death in 15 - 24 year old men. (The Samaritans, 1990)
Nightline statistics: coming soon

Background: promoting good emotional health in students for 40 years

In May 1970 at Essex University an ex-director of the Colchester Samaritans and a Chaplain noticed the high suicide rate among local students. They decided to train a group of fellow students to give their peers someone to talk to. A telephone was installed in an empty campus bedroom and the students ran a helpline during the night. Thus, the first ever Nightline began.
 
The idea quickly caught on. In 1971 it was exported to Imperial College London. In subsequent years many more Nightlines were set-up all over the country. In every case the core values stayed the same. Every Nightline remains fully committed to these values nearly forty years on.  In that time Nightlines have extended their remits to encompass other areas of student welfare.  There are now over 40 Nightlines in universities ranging from Exeter to St Andrews. There are even Nightlines in America, Canada and Germany.
 
To improve their abilities, Nightlines banded together to form National Nightline, the predecessor of the Nightline charity. From this there has grown a strong community spirit. National Nightline became a charity in 2006.
What's new

Nightline's 40th Anniversary

"Best of luck with the next forty years!”  Stephen Fry

Promoting good emotional health in students for 40 years...

Read more >
 

Wednesday, 10 Mar 2010

Supporters

The University of Essex host the AGM and Conference 2010

Accenture host the National Training Conferences 2009

www.thestudentroom.co.uk are supporters of Nightline

McDermott Will & Emery and Taylor Wessing offer legal support

www.opinionpanel.co.uk are supporters of Nightline

Sponsors

Barclays Capital are our Gold Sponsors 2010

Melanie Lee competes in the London triathlon in aid of Nightline

Accenture sponsor the AGM and Conference 2010

Legal and General make a donation

Main Sponsor
Accenture logo